Returns & Exchanges

A L E X Λ N D R A offers a seamless return experience for all unworn and unwashed items within 30 days of delivery. We are committed to ensuring your wardrobe reflects your personal style perfectly.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all designer tags and security seals remain intact and attached.

• 3.
  Ship with Confidence

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.