Frequently Asked Questions
Discover everything you need to know about shopping with A L E X Λ N D R A.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items and intimate apparel are final sale.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit or contacting our stylists for advice.
Are your materials sustainably sourced?
At A L E X Λ N D R A, we prioritize ethical craftsmanship. We work exclusively with certified manufacturers who utilize organic cotton, recycled polyester, and low-impact dyes wherever possible.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You may request a change or cancellation within 60 minutes of purchase by contacting our support team.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.